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An in depth guide to dealing with EVRi

The Problem with EvriEvri’s customer service is deliberately hard to navigate. Here’s what you can expect:Their callback system rarely works. If you do get a call, it’ll be at an awkward time and you won’t be able to call them back.Any numbers you fi...

Avoiding Simple Delivery

Hello people some one has found the opt out for SD on listing page go down to eBay new Sd click advanced settings and there will be a pop up. Click custom postage another pop up click on then all are couriers will be there as they were before this al...

Standard Tracked Delivery - Confused

Purchased 3 items on my private account last week, all small or medium parcels.Tracking no’s received and they all direct to Evri.All 3 give me the ‘We’re expecting your parcel’ update.Yet 2 have been delivered - by Parcelforce.I’ve left feedback for...

How do I get MY postage refunded for a lost item which I sold?

I sold an Item. It was free postage on "anything but"-Simple Delivery, so that meant I paid the cost. Fine, been doing it a while and got my head around most of it.The item has been lost by EVRI and tracking not updated since 13th May. I, proactively...

User avatar by Contributor
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Evri Parcelshop Receipt?

Just sold some earphones, and just sent them off. Took them to the local Evri parcelshop. The guy told me the system had changed. He handed me his phone, and told me I had to enter my name and email address, which I did and handed it back to him. The...

Simple Delivery

Is anyone else fed up with the change to Simple Delivery? This is not "simple", it is impractical and can end up with either losing out on incorrect postage or if you go up to the next level of postage it could be more than you would have charged had...

Resolved! Royal mail fee to pay

Hi. I have received a 'Royal Mail fee to pay' card through today. This, they claim, is due to a seller not paying enough postage. I am at a stalemate with the seller. Item is 2 weeks late but seller won't pay the Royal Mail fee as they claim they pai...

User avatar by Engager
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Till when this nightmare “Simple Delivery” Ebay need to listen

Hundreds of complaint about this new way to send items.Ebay has to listen the seller is not this website be losing thousands of them. Why don’t go back to the old way? They said because some item doesn’t reach the buyer but…..anyway WE THE SELLER alw...

Resolved! Combined postage Simple delivery

Help..A regular buyer has just purchased 2 items.So as I always do I gave him free postage on 1 itemTrouble is now have 2 QR/labels of which 1 used on the one with the postage charge.(Not printed the other)Thing is how do I show the other item as shi...

Resolved! Yodel compensation

Does anyone know how I can claim compensation for the failed delivery using the full protection through ebay because Yodel are telling me it's the responsibility of the petrol station I dropped it off to! I started using Yodel as it was the cheapest ...

Purchasing postage privately

Because I couldn’t find an option for my package 80 x 80 x 6 I have arranged postage myself, but it looks like I may be charged by eBay as well because I started the process on the site.

Resolved! When selling items over £150.

With Simple Delivery do the automated labels include Royal Mail Special Delivery? TRACKED48 OR 24 are only covered for up to £150. I have only choose RM and not evri when selecting couriers.