31-03-2024 5:15 PM
I provided all the purchasing receipts along with my Credit Card statement as proof of purchase. They still restricted my account without cause. Now I have £576.00 on hold. Buyers already left me positive feedback but I am still out of pocket.
What can I do to get my funds released?
31-03-2024 5:25 PM
I'm thinking this is probably more to do with your seller status.
See :- https://www.ebay.co.uk/help/policies/selling-policies/business-seller-policy?id=4710
31-03-2024 6:57 PM
You may just have to wait the 170 days eBay often warn about.
27-04-2024 3:17 AM
Yes, sadly I am suffering under this rule by eBay also and have been told by representatives I will be waiting a minimum of 170 days. Some say 1-2 years. One representative also said I'm better off not expecting that money to return at all.
27-04-2024 6:05 AM
@entertainmentemporium wrote:
One representative also said I'm better off not expecting that money to return at all.
That is a terrible thing to say and for you to hear, and sadly we hear here all the time incorrect statements and information given by eBay Customer Services.