late deliveries

[tonerrefillman]

Today we received an email from ebay

You’ve received this notification as your ‘Item not received’ rate is high or very high for the period between 01 Mar, 2023 and 29 Feb, 2024.

Service metrics are evaluated on the 20th of every month. We’ll review your transaction volume for the previous 3 or 12 months and your open ‘Item not Received’ cases compared to your peers listing in the same categories. We then assign you a rating of low, average, high or very high.

Maybe you should have a word with your contractor packlink or even the rubbish company Evri instead of blaming and punishing YOUR customer as all our items go out on time and 99% tracked really fed up with these silly rules YOU KEEP TRYING TO APPLY 

Trouble is you cannot get in contact with ebay direct to complain

Garry Middleton 

[plum993]

Look to change your delivery from evri,as there terrible,and use RM for a while instead and see if there is a difference as there should be.

Contacting ebay to complain won't make a scrap of difference to your situation.