I sold an item and the buyer couldn't get it to work.
The next buyer would most probably have the same problem so I've decided to let the buyer keep the item and I'm going to give a full refund.
As the buyer will not be sending the item back to me, I'm wondering what '*Royal Mail label will be deducted from buyer's purchase price refund for amount of £3.25' means?
Will I be paying £3.25 to ebay even though the item is not being posted back to me?