23-04-2024 3:28 PM
Good afternoon.
Hope your all well, in short lost my nectar card , it was already linked to ebay got a new one with same details but now i cant unlink then link it to ebay as it states
I contacted nectar who state unlink the old card but i have no option to do so.
Any ideas.
Thank you
23-04-2024 3:44 PM
There are ongoing issues with Nectar.
Use PC and goto Nectar under ebay summary, Click the 3 dots next to card number to unlink,
You can then add new card.
23-04-2024 4:01 PM
23-04-2024 4:31 PM
Hi @mumi_8820
Ive escalated this to out Nectar team to refresh your account.
Ill let you know as soon as they come back to me.
Thanks,
Dave
24-04-2024 2:55 PM
Hi @mumi_8820
Your account has been refreshed so you should be able to log in and add the new card.
Let me know if you have any more issues.
Thanks,
Dave