Payment not received by Paypal

Hi

 

I sold a couple of items on eBay, they were dispatched on June 6th and I added the Tracking number against each item. On 'My Ebay' there was a timer icon against each sold item with the message "Payment was initiated on 09-Jun-15 and is being processed through PayPal". One item (261900698978) is now showing as paid, with the message "Paid on 2015-07-02 to PayPal (***@btinternet.com)". The payment isn't yet showing on my PayPal account. Also, the email address quoted is an old one of mine that I discontinued over a year ago, both eBay and PayPal were updated with my current email address at the time - is this the reason why the payment hasn't appeared on my PayPal account? Also, the second item (261900644427) is still showing as 'being processed by PayPal'.

 

Can you advise me when I can expect payment for both these items to be transferred to PayPal?

 

I look forwards to hearing from you soon.

John

 

P.S. Incidentally, I sold another item on eBay more recently and I received the payment without any problems or delay.

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