Paid £5 to post office there’s a fee to pay before can be delivered

[ala1168]

I have paid £5 to Royal Mail before can deliver item. Paid the £5 and now delivered. A tick to say Counterfeit Stamp which is a Royal Mail 24postage paid GB. This was and order that was placed 5/2/24 that was refunded as not received . 2 seat belt buttons value £2.89 postage paid. 

Who do I get help from?  1/.  Items not expected, and counterfeit postage used. Now £5 out of pocket.

[papso22]

You can't get that £5 back through ebay.  But don't you have free seats belt buttons?

[jckl1957]

You have already been refunded for the items so, even if they are not what you ordered, they have not cost you anything apart from the £5 you paid to Royal Mail.

I can't really see the seller refunding you the £5.  You could have refused to pay it.

[*vyolla*]

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@ala1168 wrote:

This was and order that was placed 5/2/24 that was refunded as not received .

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If you received a refund for your not received package why did you then pay the £5 to receive your item?