25-03-2024 6:04 PM
Ordered a CD, payment made, has been delivered but when clicking on the link in the 'delivered' email I get 'order not found'. Not overally fussed but want to check the listing as the cd case is broken.
25-03-2024 6:07 PM
Did you by chance order the item as a guest?
This link has all the info you need.
https://www.ebay.co.uk/help/buying/returns-items-not-received-refunds-buyers/returning-item/returnin...
25-03-2024 6:10 PM
If you ordered this as a guest purchase , you will not see anything in your eBay account.
See here if you wish to claim for a refund:
https://www.ebay.co.uk/help/buying/returns-refunds/returning-item/returning-items-bought-guest?id=40...