Homcom chairs.

[gibs-carm]

Hi

I purchased 2 recliner chairs in November 2023. One has developed a fault in the material. Can I return both chairs ?. 

1, get money back for both ?.

Or

2, Or put money towards 2 different chairs as I don't have confidence in the 2nd chair going the same way.

[tressygirl]

You cannot do anything through eBay,  as they do not offer warranties or guarantees on items, just that they are just as described on receipt.  If they are not,  a buyer has 30 days under eBay's 30 day MBG,  Money Back Guarantee policy,  to return the item for a full refund.

If you bought this from a Private seller you are too late to claim a refund.

If purchased from a registered UK business, who offered a guarantee and is now not upholding this,  then turn to Citizens Advice for your next steps,  if you wish to take this further.

[jckl1957]

You would need to contact the seller and see if they offer any sort of warranty on their products.