Why is it that when you have to return things for a refund, you only get the value of the sale back? I understand that a seller should not have to pay for postage if you are just unhappy with something or have changed your mind... but when you buy something that isn't as advertised, or more importantly, something that just does not work or is faulty... then why does the buyer have to pay delivery postage and returns postage? totally unfair, I've been caught a few times where electrical equipment turns up and simply does not work and its costing ME money!
EBay.... you really need to sort this out!
