26-04-2024 3:40 PM
What I really want is a phone number of an ebay customer support person.. WHY ? because I have spent more than 2 hours explaining the ebay problem with their chat system -Not only to ONE person but to THREE people . SO FAR none of the ebay support people can even understand the problem because it does not follow the pattern they expect !
The system PRETENDS that it is easy to phone a customer support human being but does all it can to bamboozle you --- And in my case results in never giving me a phone number VERY CLEVER EBAY. !
The problem is a technical one where the system takes payment before actually completing the order. In my case the seller did not even receive the order nor (for an item previously bought does this previous order show on my purchase history) !
PLEASE SOMEONE GIVE ME AN EBAY PHONE NUMBER. ?
ps I am not a newbie . Been an ebay customer for 22 years !
26-04-2024 3:50 PM
There is no phone number you can call ebay on, only callback.
At a guess, your issue is related to when making an offer you have to add payment details, or can't make offer.
If offer accepted, payment taken immediately.
This is a new system ebay has opted sellers into, many not aware.
Only sellers can opt out, not buyers
If something different, please explain.
26-04-2024 5:51 PM
26-04-2024 6:20 PM
Hi tobiasd4, Thanks for taking an interest but NO that is not the reason in this instance.
FYI When receiving your response into my email system There was a little blue word indicating if pushed I could give a RESPONSE . I then wrote a full page explanation which was directed to a 40 or more letter ebay email address.(NOT BACK INTO THIS SYSTEM ) At the moment I really cannot re type it for clarity here !
If however you would give me some sort of email address that I could forward it to I would do that !
Could do it within the ebay system if I knew how !
Regards
26-04-2024 7:01 PM
Did you buy asca guest, if so it won't show on your account, but you will still get email confirmation.
As said, you can't phone or email ebay CS.
Best option is contact them 1st thing in the morning, should get Dublin.
Keep clicking until you get callback option.
26-04-2024 7:36 PM
'' ....... does not show up on my eBay purchase history. !! ......
Looks like a Guest purchase ... Using a PC/Laptop, ... see if you can find the email Guest order Transaction number # details using the Blue button in the link below >
28-04-2024 9:30 AM