EBay asking me to return unknown chemicals

[xboxrh]

Had a dispute with a seller where he sent "new" containers. They have turned up with chemicals in side. Raised a case with ebay they found in my favour. However they have asked me to return the containers. But as they have an unknown chemical I can't use any delivery companies. As I can't tell them what it is. Anyone felt with this before. I can't find a way to talk to eBay and there help just takes me in circles 

[tressygirl · Accepted solution]

You doo need to talk to eBay to see what they suggest here.

To Contact Customer Services, I find the quickest way to contact them, either for a Live Chat, or you can select to speak and request a Call Back, to click on this link:

https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

On weekdays lines open between 8 a.m. and 10 p.m.

On weekends they open between 9 a.m. and 6 p.m.

[xboxrh]

Thank you. that sorted it

[tressygirl]

Excellent, glad it's all done and dusted !