Didn't receive items

Last 2 weeks I didn't receive items. Seller make excuses and didn't give right answer 

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Didn't receive items

Well why haven't you opened a not received case to get a rrfund, you have to do this no one else will do it for you.

 

Have you never read the ebay 30 day money back guarantee, it is on the right of evary listing.

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Didn't receive items

Because seller told me item demege he will send you knew items. But still didn't receive. I tem .he confused me 

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