money return guarantee

[olafs]

Good afternoon. How can I return the money through Ebay Guarantee for the 122499010701 (2 pcs.) Product? Seller missing.

[tressygirl · Accepted solution]

Log into your paypal account and find the transaction.  On the left select Resolve a problem, and open a case for item not received/not as described.  Escalate within 20 days for a refund.