Why cant a buyer buy my item straight away when its an international postage

[kheira-2012]

Its says item sold but it isn't, I think its because its an international postage. How can I do to send an invoice and allow the buyer to make the payment.
Thanks

[tara*teller · Accepted solution]

You have the listing set to UK only hence the problem with paying.

Find the item on your Sold List and use the drop down 'more actions' menu to the right hand side to select 'send payment details' which brings up an invoice on which you can put in the correct postage details.

You will need to send it to the address as given on the PayPal transaction and via a tracked means suitable for the value of the item.

Only ever send the item to the address as given on the PP transaction and only ever log in to your PP account directly to check the monies are actually there - never log in via third party links as scammers can send emails purporting to be from PP saying they've paid when they haven't.

Always check the pound sign and checkout trolley are lit up next to the item on your Sold page too - it's as well to protect yourself as much as possible especially on higher value items.