06-02-2016 11:01 PM - edited 06-02-2016 11:24 PM
I am returning an item but nothing tells me what to put inside the return to let the seller know who is returning it. Do I just write my name address and tel number on a piece of paper to put in it. Or is there something else I need to add please?
I am SO sorry - I think I have just found the answer. Hubby had printed off my returns label but I have just realised that there are TWO pages, including a packing slip - which I assume is all I need to enclose
I want to thank you Norseway, as you have given me more information than I would have thought of too. I can't seem to work out how to add a reply though, so hope you see this addition.
Item number and title would be a good id, in addition to your name and address + user id.
Also make sure that your returns address is on the back of the parcel.
Send the parcel signed-for and keep the tracking number/receipt.