RETURNING AN ITEM

The item that I purchased is faulty. The Seller is sending me a replacement. I am responsible for the postage.

 

What is the best way to send back the parcel?

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redwick1
Experienced Mentor

If the item is faulty and the seller is in the Uk then they pay the return postage

if they are overseas then you pay

Request a returns so the seller should send you a label

You need to make sure it goes back by a tracked method of postage

It looks as if all the items you have bought were from the UK so your replacement should arrive quickly

If it does not then make sure you dont run out of time to open a not as described dispute.

 

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