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Paid for item not received. Time elapsed. Seller ignoring communications
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on 08-10-2015 10:49 PM - last edited on 08-10-2015 10:56 PM by kshah008
In July I bought and paid for a set of painted toy soldiers
£310!
It is now long past the agreed date for these to be sent to me. I have sent several eBay messages and also two direct emails over a period of moer than a month. No response.
Despite that, he has made recent listings of a similar type.
The eBay 'Help' pages seem to send me round and round in a useless loop.
If the seller would respond, I would be sympathetic and allow more time or take my money back.
Other than Small Claims Court, do I have any worthwhile options?
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08-10-2015
10:57 PM
eBay don't do emails and you are out of time for a case in their resolution centre.
Log directly into Paypal and open a case for item not received. Escalate the case to Paypal within a maximum of 20 days; this is timed to the second that the case opens so don't miss the deadline and don't close the case on the seller's say-so because you won't be able to reopen it.
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