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How do I get help when a Seller does not respond
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26-08-2016 5:29 PM
I have purchased an SD card that lasted just 2 months.
The Seller has de-listed the item, so even contacting them about is difficult. They supposedly do not have a returns procedure,
They do not respond to any contact and the WBay procedure does not provide a way around this.
EBay helpline kept me on HOLD for 6 hours 2 minutes before I gave up.
What can I do to resolve this issue?
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26-08-2016
5:43 PM
Ebay and paypal money back guarantees are for items that are not as described when they arrive and not a warranty
Any warranty is between you and the seller
If they are business in the UK then contact Citizens Advice for their help
If overseas or a private seller then there is nothing you can do
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