Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
- eBay UK Community
- OLD Q&A Boards
- Answer Centre
- Member To Member Support DO NOT DELETE
- How cancel an order.
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Bookmark
- Subscribe
- Printer Friendly Page
- Report Inappropriate Content
How cancel an order.
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Bookmark
- Subscribe
- Printer Friendly Page
- Report Inappropriate Content
21-10-2016 8:28 PM
Hi
What do I do, I have ordered an item but have not yet payed for it. The problem is, that the seller don't have calculated shipping cost for Denmark, so I am not able to pay. I have tried to contact the company 3 times, with no results. Now I can't cancel the order or finnish the order.
Hope you can help me
What do I do, I have ordered an item but have not yet payed for it. The problem is, that the seller don't have calculated shipping cost for Denmark, so I am not able to pay. I have tried to contact the company 3 times, with no results. Now I can't cancel the order or finnish the order.
Hope you can help me
Comments (0)
Comments (0)
0
Helpful
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Report Inappropriate Content
21-10-2016
8:40 PM
If the seller is not responding then you cannot do anything more until tthey either send you an invoice or send you a cancellation request or open an unpaid item dispute.
When you looked at the listing and clicked on the postage and payments tab, did the page show postage for Denmark? If so and you are using an app then these are known to have problems. You can just log directly into your Paypal account and try using the facility "pay for goods, eBay items" (do not use any other option) and see if that clears the problem.
0
Helpful
Ask a question
Most Helpful Posts
