ebay say someone has tried to access my account

ebay have emailed me and indicate that someone has tried to access my account.

So they put a hold on my account and advised me to  change my password.

When i try the screen says it will send a text with a 6 digit code to my phone

but the phone number shown is not mine so i cannot change the password

I emailed ebay and they say they cannot alter the phone number even though my correct phone number is on their records and confirmed . So i am permanently locked out and people are buying my listings.

Any ideas or experience of this.

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