In 15 minutes time the Weekly Chat appears with eBay Managers. 2p.m. to 3 p.m.
Post your question there they can explain why a 15 month feedback is still showing in the 12 month column. I thought it could take up to 13 months to disappear, was it definitely not just under 13 months ?
Ask on weekly chat, I'll be interested to see the answer, too.