Collection in person

[d3mje]

I have a listing for which I'm offering delivery (for a fee), or local collection (free). A potential buyer who wants to collect has informed me that when they go to the ebay checkout, they're still being given a total to pay which includes postage, how can they get around this? Is there somewhere they can select that they want to collect so that the postage charge is automatically removed?

[fargvs]

FFi:- The safest and only secure way to be paid for personal collection (or Seller delivery) items is >

Cash on collection is recommended as there is little a New Seller can do to speed up payment by any Card payment method to prevent a 14 days or more eBay Payment hold ... QR codes confirming payment and item receipt are not essential for Buyer collection items.   Buyers signature on order printoff may be useful in event that you need to confirm collection /delivery ... so no risk of future disputes. >>

https://www.ebay.co.uk/help/selling/getting-paid/getting-paid-items-youve-sold/payments-hold?id=4816...

0n collection/delivery, Seller needs to return to the sold item and mark as paid and despatched in dropdown menu on right hand side ... See the information in these links to list Cash on Collection items >

https://www.ebay.co.uk/help/selling/posting-items/setting-postage-options/local-collection?id=4181%3...

https://www.ebay.co.uk/help/buying/postage-delivery/changing-delivery-address-method/local-pickup?id...