Fake silver bracelet - what to do?

[niddlenoddle]

I just bought a bracelet listed as 925 sterling silver. 

As soon as I opened the parcel, I could smell the brass and see brass colour through the plating

I messaged the seller, who claims it is sterling.

They have no returns.

I have reported as fraud but worried I will lose my money.

What else can I do?

[plpmr]

open a not as described case and follow the instructions carefully -

https://resolutioncentre.ebay.co.uk/

[douglaspuglas]

Sellers can only refuse change of mind returns.

Go to the item in your purchase history and use the return the item link in the "more actions" drop down menu.

Pick the reason "doesn't match discription or photos".

You will have to add a photo to be able to continue.

But if you can't take a photo just copy the one from the listing as the automated system can't tell what's in the photos.

The seller will have 3 business days to provide a return label or refund without returning.

But if they don't cooperate you escalate the case.

An "ask us to step in" link will appear on the case after the 3 business days is up.

You can also start a return from this help page.

https://www.ebay.co.uk/help/buying/returns-refunds/return-item-refund?id=4041 

[papso22]

There was no need to 'report as fraud',  the eBay money back guarantee covers you for this sort of thing.