Can I make a section 75 claim for item not as described purchased on Ebay with credit card?

[dapparel]

Can I make a section 75 claim for item not as described that I purchased on Ebay with a credit card (Paypal was not used)? Or does Ebay constitute a 3rd party seller, allowing my bank to reject the claim? I can't find a straight answer about Ebay's status in relation to Section 75 anywhere. On my credicard statement, the transaction indicates payment went to Ebay UK, but the seller was a private seller, not business, on Ebay. 

PS I no longer qualify for Ebay money back guarantee because I involved my card company with a chargeback claim. That's not going great and I am asked to return the item without being provided with the seller's full return details. So I would appreciate answers to focus on my question than suggest alternative routes I;ve tried already. Thanks!

[purveyor_of_tat]

You have already opened a claim with your payment provider, you cannot open another one with them. 

You must follow through with the process to get your money back via your payment provider. 

[dapparel]

Money saving expert guide says you can. In fact, they recommend starting
with a chargeback and following up with a Section 75.

[douglaspuglas]

Sorry but on the CAB website it says "You can't usually use Section 75 if you: didn't buy directly from the trader - for example if you bought from eBay".

[douglaspuglas]

How much of the address do you have?

Was the sender's address on the parcel?

[papso22]

I think @*vyolla* might have the answer.

[*vyolla*]

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@dapparel wrote:

Can I make a section 75 claim for item not as described that I purchased on Ebay with a credit card (Paypal was not used)? Or does Ebay constitute a 3rd party seller, allowing my bank to reject the claim? I can't find a straight answer about Ebay's status in relation to Section 75 anywhere. On my credicard statement, the transaction indicates payment went to Ebay UK, but the seller was a private seller, not business, on Ebay. 

PS I no longer qualify for Ebay money back guarantee because I involved my card company with a chargeback claim. That's not going great and I am asked to return the item without being provided with the seller's full return details. So I would appreciate answers to focus on my question than suggest alternative routes I;ve tried already. Thanks!

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Can I first ask the reason why didn't open an eBay item not as described to get a full refund? Were you out of time or was your item not covered?

Paying direct at eBay checkout shouldn't exclude you from either a chargeback or a Section 75 (if your item was over £100).