08-08-2022 2:55 PM
Hi Everyone,
I have set up an ebay business account to sell sex toys. I applied to become an authorised seller for this around 2 months ago and have heard nothing. The only advice ive been given since is to just try again. So that is what i have just done today, or tried to. now every time i try to apply it either comes up with a 500 intenal server error or an error with the reCAPTURE.
getting a bit annoying now to be honest so im not sure what else i can do.
after my first application i contacted ebay through live chat and was told that my account was fine and that i could start listing straught away. so i tried and wasnt allowed to list under the category for the item.
if anyone has been through this or is going through at the min any advice is welsome.
Making me, and probably others, think twice about ebay in all honesty.
Cheers all
08-08-2022 2:58 PM
Maybe too many other sellers listing same already ?.
08-08-2022 3:00 PM
The business details i just saw on your "about" page may be something to do with it as what i can see is not complete.
08-08-2022 3:02 PM
I really don't know. If that was the case then surely there'd be at least a response. just wondering where else i could go instead of ebay at the moment.
08-08-2022 3:05 PM
Ok thanks for looking. does it say what is missing?
08-08-2022 4:24 PM
Hi @ukvibes
Ive reached out to the team that deal with the applications for an update on this.
They usually get back to me within 48hrs, Ill let you know as soon as there is an update.
Thanks,
Dave
08-08-2022 5:59 PM
@ukvibes wrote:I really don't know. If that was the case then surely there'd be at least a response. just wondering where else i could go instead of ebay at the moment.
Have a look at ChannelX (its not a porn site except for some internet sellers)
They have a list of a few dozen 3rd party sites. Some won't be suitable for your products.
Marketplaces Archives - ChannelX - formerly Tamebay
As for telling you your account was fine and to list - they lied to you. Often enough we hear on the forums of the ebay staff telling people what they want to hear in order to get them off the phone. It worked.
10-08-2022 7:40 AM
10-08-2022 7:52 AM
Now showing as > Not a registered user < so 'Game Over' ... Sorry.
10-08-2022 7:54 AM
10-08-2022 7:59 AM
@ukvibes wrote:
Hi all, thanks for the help and advice.
yesterday we had our application granted at 16:45!! 🥳🥳
but then we received an email at 00:11 to say our account has been permanently suspended "because of activity that we believe was putting the eBay community at risk."
we haven't even listed or sold anything yet!!
now we can't log on to the account at all so I've no idea what we're meant to do now 🤷🏻♂️
Looks like you need to sell on different sites. Not ebay.
Suspensions tend to be permanent and there's no appeal. They don't want you - use a different site.
10-08-2022 4:11 PM
19-12-2022 1:16 PM
hi
the same senerio has happended to me , applied over a month ago . And i have no responce or update .
aplied again 2 weeks ago still no reply . Live chat have no clue and cannot help . No contact email to email them directley to find out if i can sell sex toys . Iam stuck in limbo and no one on ebay seems to be able to help . Its extremley frustrating . If you get any more info or help please can you share . And visa - versa to you . please
Thank you
19-12-2022 1:23 PM
Might be worth cancelling your shop subscription in the mean time
19-12-2022 4:17 PM
Hi @charlie4329,
Ive reached out to the Adult Categories Team to look into this. They'll usually reply to you directly but if they come back to my for any further information I'll let you know.
Thanks,
Dave
20-12-2022 7:00 AM
20-12-2022 4:22 PM
Hi @charlie4329
That's no problem, glad to help.
Thanks,
Dave
03-02-2023 10:02 PM
Dave@ebay, Can you reach out to them for me, again same situation applyed months ago. Online chat cant help.
06-02-2023 11:41 AM
Did you manage to get this sorted?? I'm the same I've Applied to sell adult content and haven't had an email or anything back? It said 3weeks but there isn't anything you can do IE contact information or anything?.
18-02-2023 4:54 PM
Hi everyone, I have been dealing with this issue from August too, it has been months! I have called up so many times about it! They have held us back and stopped us from earning money, it's disgusting. No one on ebay is helping, no matter how many calls and how many times they make me re-fill it...nothing, just the same old recycled scripted lines.