Your February 2024 Seller Update
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Community Activity
Scam or not?
I'm selling a bunch of motorcycle parts and have started the bidding at £20. Collection only (too big)No bids in the first week, then relisted. A buyer has messaged me, offering £100 for just two of the small parts if I will post them. Those two part...
Resolved! One Word....
'Sausages'. Do carry on.:-)
Collect without tracking code
I put the "click and collect" delivery option. How will I collect my order if the seller does not know the tracking code? So eBay doesn't send me the barcode for me withdraw the order.
Good morning all :)
In case I aint around tomorrow
Resolved! Buyer Fraud – Sellers Beware – Ebay Won’t Help
I have been the victim of a buyer fraud and Ebay say it is not covered by Seller protection In February 2024 I sold a £4000 Computer part I decided not to use to a buyer who had joined ebay one month before – zero feedback. I discounted the part from...
Resolved! Handbag smells bad!
Hi there I just bought a Radley handbag in very good condition for £74. It has arrived and whilst it looks good on the outside it smells awful inside Very musty and old and almost like alcohol I have contacted seller and am going to send back I paid ...
Buyer has started a false INAD case tying to swap out his fake Nike trainers for my originals
In all my years on eBay this is the first case of a buyer attempting to defraud me. I can 100% vouch for the integrity of my listing and always make it a priority to offer a quality, trustworthy experience with every transacton and thereby continuall...
Resolved! A Bitter Rant about the 4% extra Final Value Fee
After 23 years on eBay I have just incurred the 4% Extra FVF on my products. Which take me below break even on some items. For Very High “Item not as described” or "Defective" rating. The problem seems to be that buyers think that the Title is the de...
Private Seller
Hi All, Today, I bought an item which was covered by eBay money back guarantee. The eBay took the money from my account immediately. The item was listed by a private seller and he advertised it as COLLECTION ONLY. All day I kept waiting for seller to...
How to appeal a closed case as a seller
Just wondering how to appeal a case as a seller. The buyer sent incorrect information to eBay about the item they received. This led to eBay refunding the buyer by deducting money from my available funds without consulting me. As well as this the buy...
Sellers that pretend to ship items then ignore messages
Why are some sellers allowed to carry on selling goods on ebay when they have repeatedly not shipped items then repeatedly chosen to ignore any messages. I bought a mouse form a so called top seller, this seller pretended to ship the item which never...
Hi
How come they won't charge me £130 with out selling anything yet can you please explain why?????
Resolved! Goodnight everyone.
Goodnight to all.
Messages
Where have all my messages gone? I haven't deleted them but there's nothing there apart from ebay Medstead no member ones
Sales............stop start, stop start................Down again May 2024
Has anyone noticed a sudden downfall in sales from May 2024 onwards. Sales dropped from being reasonable to flat ZERO however in the past few months noticed sales go up down start stop and then dies. Please can you share your experiences.
i delivered item myself instead of posting, how do i record it as delivered
I hand delivered an item sold to someone local to me. How do I record it as delivered?
Sales............stop start, stop start................?
I just don't understand how eratic sales are thase last few months, it goes from an ok day to dead, where in the past it was generally predictable on a weekly basis, ie weekend, Monday anmd Tuesday busy, then getting quieter the rest of the week, the...
Are you a regular end and relister? Can you check something for me please
I've got an ongoing issue with missing listings and its become apparent that others may have the same issue but hopefully not to the same extent. If you get a spare minute can you check your number of listings showing in your app selling page vs when...
Bidder Refusing to Pay
Hello all, I have had a bidder refuse to pay for an auction that they won. The situation is this, on the last day of the auction the bidder at 17:30 E-mailed me to say that they had bought a different computer and didn't wont to buy the one that I wa...
Sign in faster with passkeys............................
Anyboby else got this on loggin. My desktop pc stores my passwords.
Balance in minus
Hello My balance is minus £3.71 that i owe ebay. I have already paid this and also shows on my bank account however my account still shows me in minus. Does anyone know how i can get in contact with someone
I have sold two items and customer has paid. I would like to combine invoice and refund postage.
I have sold two items and customer has paid. Each item the customer has paid a £3.39 postage charge. I would like to combine invoice and send both items on one postage label and refund the overcharged postage.Thank you for your help.
Refund not being issued
I had an unexplained refund for an item I puchased, and although the refund says it has come through on PayPal my balance is still zero. My actual bank balance is also zero and I'm 100% sure I didn't move any money into saving accounts. The item says...
Sold without collection code
Hi everybody! So I've sold an item for cash on pick and buyer already collected it but i haven't scanned collection code but just marked as payment done and now i cannot finish and buyer cannot see collection code as well,for this sell I've got autom...
Can I pause a listing if I'm going away?
Or do I have to end the listing and reinstate when I get back?
80% Variable fees activation issue
I am not getting confirmation that the 80% variable fees has been activated. I go through the steps clicking on the link and signing in again but it doesn't take me to the you've activated the offer page. Has anyone else experienced this issue?
No sales
What is going on at eBay? No sales, no offers no response to offers, last sale 15 hours ago and counting. I sell worldwide, all listings promoted, TRS, eBay premium service, fast and free, NO SALES. Everything's collapsed since mid march/early April....
Non payers driving me nuts!
I sell in the auctions, mainly clothes, in my description I make it clear to pay within 2 days ,on the 4th day a automatic unpaid item case will open E-bay rules expect people to pay within 4 days However of late I have had a few non payers ,they go ...
Resolved! Gifs, pics and graphics
Now that we’re legitimate again, we could use a place for folk to post pics, graphics and animations that they’d like others to see. And this could be the very place. There’s only one rule. . . . . . don’t break any of the rules. Happy posting!
Seller performance update time?
Hi Just a quick question. What time does the monthly seller evaluation come into effect U.K time? I know it's the 20th but if remember it comes very late in the day due to ebay systems using American time. Am I correct
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