eBay

The seller keeps repeating the same email "if im not happy i can return them" Which i want to as they are are not what ive odered but they will not take responsibility for this and all i want is for them to send me a pre paid label to return them. So...

I have opened a case but still no reply from the selling and now I'm totally stuck on where to go from here! As i can not contact anyone. It might only be 99p but it's out of principle as this is not excepitable as I've paid for this itemAnd would li...