eBay

ohp1956 · 21-01-2019

Hi,i have sold a solid brass stamp box to a buyer who is claiming it is damaged. She has sent photos which show one of the lid hinges has sheared off. When I posted it the item was intact and my photos on the listing showed that. I have offered a ful...

ohp1956 · 05-03-2018

Hi, I would like to ask my fellow Ebay sellers for advice regarding a buyer who has bid on 3 items of mine, one already ended and 2 due to end very soon. He is based in Italy and he emailed me when the first item sold asking for a reviewed p&p costin...

ohp1956 · 11-10-2017

Hi, I recently sold a gorgeous glass bowl with etched patterns of woodland animals around the outside. The bowl is vintage but with no chips, cracks or nibbles. The buyer has contacted me to state that there is a “bad scratch over 5”long” on the bowl...

ohp1956 · 03-08-2016

if a parcel is returned due to not having been collected (buyer was not home when Royal Mail tried to deliver) am I right in assuming that the buyer should pay additional postage costs for me to resend? I posted this at the beginning of July so it do...

ohp1956 · 21-01-2019

Thank you for your advice. It is helpful. I contacted Ebay Chat which was very helpful. Apparently the guy I chatted with was just as confused as I was regarding the fact that my photos show the item intact while the buyer’s photos show a piece of hi...

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Buyer stated item was broken and sent photos but my photos on Ebay show it is intact

Buyer wants to cancel 3 transactions due to GSP costs

Buyer stating item damaged but won’treturn it or send photos of supposed damage!

I had a parcel returned to me today as the buyer failed to collect it.

Re: Buyer stated item was broken and sent photos but my p...