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Hi, I was wondering if anyone could tell me why the eBay returns system forces us to refund the initial postage on some returns and not other. We offer free UK delivery, so they're all international buyers. If a buyer puts a return request through - ...
Hello, I hope someone can help me. We have an international buyer who bought 2 items of clothing from us. He returned one item as it didn't fit. That's fine, but when we come to refund him, eBay has 'held' the payment and wants us to refund him in fu...
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