eBay

I bought a book which was not in the condition described so contacted the seller and they agreed with me. They refunded my payment and said not to bother returning the book but to recycle it in some way. Good result but the item is now in my purchase...

I bought an iPhone from a seller who then refunded my payment thus refusing to sell, saying they couldn't wait for the funds from paypal. They told eBay they were withdrawing because the item was damaged or no longer available, then relisted the same...