eBay

Buyer opened case for non-delivery · 26-04-2021

HiBuyer has opened a case for refund claiming non-delivery. Over a month ago I notified her item had been dispatched through Royal Mail and should be 2 days in transit. One month later she claims non-delivery. I have sent proof of posting and request...

auntiemacazza · 25-02-2021

My buyer paid £15 delivery, through PayPal. Presumably I've paid fees on this charge. I need to refund the postage charge but do I do it through PayPal, or somehow through Ebay to ensure I receive credit for the £15 refund. Any help would be apprecia...

Seller hub · 13-02-2021

I've mistakenly signed for Seller Hub and don't like it - I want to return to my original layout but can't. Can anyone help please?

Signed for not received by buyer · 20-11-2015

I posted a parcel signed for through Parcel2Go using My Hermes. Buyer not received it but P2G provided a squiggle as a delivery signature. P2G not accepting that item wasn't received by my buyer, buyer not accepting that it has been delivered. I feel...

Re: Seller hub · 13-02-2021

Thank you. I had to contact them and someone talked me through it. All sorted now but I think you are right in saying they are pushing everyone onto Seller Hub, they didn’t really want to cancel it and I’ve had 2 emails from them asking if I want to ...

Re: Seller hub · 13-02-2021

Thank you. I haven’t got the opt-out so I’ll have to get them to do it for me.RegardsLorraineSent from Mail for Windows 10

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Buyer opened case for non-delivery

My buyer has paid £15 postage, through PayPal. Now decided to arrange collection himself

Seller hub

Signed for not received by buyer

Re: Seller hub

Re: Seller hub