Hi Kat - thank you for helping. It's particularly the WRONG RETURN
REASONS I'm trying to track down - like I say, we have approx 5 a month
(due to the volume of business we do) and it's obvious that the customer
doesn't want to pay for the return so ...
Can someone please tell me where on the Ebay Monthly Invoice I can find
REFUNDS for Returns Labels where the customer has mis-used the Ebay
Returns process by selecting a reason that makes the seller liable for
the returns post when it's actually a r...