eBay

tanniemay · 02-01-2018

I returned faulty and damaged item to the seller after opening a return case, which they first wouldn’t accept, but did accept eventually. They tried to deliver the item, but it wasn’t delivered and a card was left. The item still hasn’t been collect...

tanniemay · 03-01-2018

Thank you for you reply, but the return was accepted and eBay sent label before the eight days, so did’t need to escalate, but wasn’t expecting the item not being collected which is why unsure of what happens now. eBay says seller to refund in 6 days...

tanniemay · 02-01-2018

Thank you, there is tracking and I didn’t know you could still escalate, thought there is nothing that can be done after item returned, so I suppose 8/9days after sending item back you can escalate, not sure how long to wait.

tanniemay · 02-01-2018

Thank you, it was tracked and case opened as defective. Didn’t know that you can escalate the case, thought once the item was sent back there was nothing else to be done.

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Item Returned, but not collected from Post Office

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