User Activity

Had an item delivered yesterday but not to my house. Obviously the seller sees it as delivered on courier tracking. POD photo is just a wall and bit of garden. The item isn’t even in the photo . Courier is DPD. I’ve knocked on doors but no one has it...
I have received an item that doesn't work. Do I have to cover the cost of returning it or does the seller along with refunding me?
Helpful given
0
Kudos