Just when I'm starting to get my head around no more cash on collection, payment holds, the BPF (the implementation of which is looking to be cack-handed and inconsistent, judging by recent threads) and the dreaded Simple Delivery, along comes yet another devastating change.
I'm in the same boat as many others here - cannot upgrade my phone to Android 10, but understandably unwilling to buy a new one just for the sake of one app.
I'm aware that the app lacks the full functionality of the website (maybe this has been addressed with the new version?), but it is - or, rather, was - very useful for notifications, e.g. letting me know that an auction I'd forgotten about was about to end (it was always "in 14 minutes" - what an odd time, why not a round quarter of an hour?).
Getting these notifications was useful for 'eBaying' when on the move or otherwise not in front of my laptop. Yes, those notifications are also sent to my email inbox and to eBay Messages, but I don't know that they're there until I read my emails or log in to eBay. App notifications easily win out in terms of immediacy and convenience.
Until I get a new phone for other reasons - not just so I can have the eBay app - I simply won't receive those useful notifications any more. The overall result will be that I won't bid on as many auctions (mainly due to not being able to keep track of them so easily) , and will make fewer purchases or lose out to other buyers (e.g. not knowing until I check my emails/eBay Messages that I've received an offer for something in my watch list).
It could just be me getting older and grumpier, but most things about eBay just anger me now, whereas I used to hold a much more favourable view of the platform. The many changes, the poor communication (if any) about them, the lack of transparency, the infuriating corporate doublespeak, the seldom-helpful Weekly Chat, the beyond-abysmal customer service (unless, by many accounts, you're lucky enough to get through to Dublin CS, which I've never been), the frequent site issues, the requirement to constantly log back in to my account with verification... and now this.
Trying to come up with a pithy one-liner to end on, but I'm too wound up!
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