Suspected seller scam

[feel-good-favourites]

Over the Bank Holiday weekend there was a seller selling a large number of garden furniture items at heavily discounted prices.  The listings were only available for about 24 hours.  For example, a double hanging egg chair being listed by another seller at £350 was offered at £66.99 by this seller.  Unfortunately I bought one of these egg chairs and now suspect it will never arrive.  It is due to be delivered by 7th September, so technically it's too early to report the seller as there's no proof yet.  Is there anything I can do now to get my money back, or do I have to wait to report the seller?  I believe it's a scam as the prices were so low, the listings were only up for 24 hours, and the seller now has no items on Ebay and is listed as "away".  Another buyer has also left a negative review, saying they think the seller is fraudulent.  Thanks for any help.

[john1297576]

Garden Furniture has been a popular scam for some months, if it is too cheap then it does not exist and the seller is just collecting money and doing a Runner before Ebay removes him.

That is why they are one day listings as it means that ebay has to be quick off the mark to remove the listings before too many buyers get hooked. While the ID may have some genuine feedback, it is usually a hacked account. However the Money Back Guarantee will get your money back.

[red_magpie]

or do I have to wait to report the seller?

You have nothing to report them for until after the latest estimated delivery date.

If your furniture still hasn't arrived, open a case under eBay's money back guarantee, through the resolution centre, see foot of page.

Quite a few of the rules and time limits have changed recently, so I won't attempt to paraphrase them - you can read the full terms and conditions here: http://pages.ebay.co.uk/help/policies/money-back-guarantee.html

If the worst comes to the worst and the seller has been removed from eBay you may instead need to file a dispute under Paypal's 180 day buyer protection policy, see: https://www.paypal.com/uk/smarthelp/article/what-if-i-didn%27t-receive-my-item-or-it%27s-not-as-adve...