on
12-12-2020
7:34 PM
- last edited on
12-12-2020
8:16 PM
by
kh-myke
I ordered an item from a seller for a Christmas present, it failed to be deliveried. At first their courier, Hermes. claimed to have problems finding us, then they claimed to have been given the wrong address, finally they claimed to have never recieved the item.
I contacted the seller, they said the item had been lost in transit, and refunded monies, fair enough, but I wanted to leave nutral feedback as it is their choice to use Hermes, a company who have often caused us problems and the only courier who has ever (on several occasions) failed to delivery to our house and claim they can't find it, or nobody being at home whilst we have waited for them.
The seller somehow managed to claim I had cancelled order, which I hadn't, which leaves me unable to leave feedback, as you can imagine now they have outright lied about who cancelled the order, I would like to leave negative feedback.
The only other thing I can think of is I need to wait a fixed time before leaving feedback, but this seems unlikely.
You should be able to leave feedback Here