Do I have to provide my email & phone details to a seller who is sending me a return postage label?

Do I have to provide my email address & phone number to an unknown seller so that they can send me a paid for postage return label so I can return items to them? I've not returned items before so I don't know what the label actually requires. Thanks for your advice.

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arkwebus
Experienced Mentor

If you have opened a "not as described case" then simply do nothing. The seller should send you the label through the case.  If he does not then on day 9 simply escalate the case and eBay will probably refund without return. 

 

Even if this is not simply a "seller's excuse" they have got to understand the system and it it not your job [!!] to inform them. 

 

No e-mail or phone number

 

@devereux-11 

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