Do I have to provide my email & phone details to a seller who is sending me a return postage label?

[devereux-11]

Do I have to provide my email address & phone number to an unknown seller so that they can send me a paid for postage return label so I can return items to them? I've not returned items before so I don't know what the label actually requires. Thanks for your advice.

[ruby*tuesday]

Have you opened an Ebay Returns Case? If not do it now you have 30 days to use the EBay Money Back Guarantee. EBay will send you the Label. You can Escalate the Case on day 9 - 21 for Ebay to Step in. They will force the Refund.

[devereux-11]

Thank you ruby*tuesday. I have opened a case, please see my comment to john1297576 above. (I'm not clear on how to respond to answers on a community forum). I would have thought all the info the seller requires is available via eBay and am reluctant to engage directly by providing this information which is fairly private, even these days.