Won't let me on , on my device.

[andbe-5307]

 Won't let me veiw items on my phone. Keeps coming up technical error. Is it my account?

[kat@ebay]

Hi @andbe-5307 ,

Thank you for your post.

Try deleting cache and cookies like the below and restarting your phone. Can also try uninstalling and re-installing the app to see if that helps.

1. Open your device's Settings app.
2. Tap Apps or Application manager (depending on your device, this may be different).
3. On the list, tap the eBay app.
4. Find Storage.
5. Tap Clear data.

1. Open your device's Settings app.
2. Find Apps or Application manager (depending on your device, this may be different, possibly under "more" settings).
3. On the list, tap the eBay app.
4. Find Storage.
5. Tap Clear cache.

Thank you,

Kat

[caddymanrichard]

How do I delete cache and cookies?

[kat@ebay]

Hi @caddymanrichard ,

Please see the details here for each different browser type and if using android/iphone

Thank you,

Kat