UK eBay bug technical issue is adding 20% VAT onto my listing price.

[1stpressings]

31st August 2024 - overnight ALL my listings have had 20% added - ive immediately ended all my istings and waiting for Ebay to call me and advise how thay will correct the fault - any help from memebers would be helpful.\i am a private seller of second hand records

[1stpressings]

dv_art_antique posted a great worked around.

i had ended all my listings - i simply selected all and relisted them 

problem solved

[myriad*seller]

It's an ongoing glitch that was first reported in 2022......

[gatherknickers]

The same has happened to me as well as the postage fee 😔

[quayclothing]

This is happening to me also, but only on some listings. Also, when I send an offer, it automatically adds the 20% VAT.  How do we resolve this please.  So annoying.  I only was made aware when a buyer emailed me to ask why I was charing extra on an item.

This makes me weary : ( 

Thanks

[justanicebloke1]

Yep same thing happened to me and I have already had an angry buyer assuming it's me that's put the price up

[a-tin-man]

Ebay are aware of this glitch,  the same thing has happened to me except some auctions listed actually say that 20% VAT will be added to the final selling price. My "buy it now" items just have had 20% added to what i have listed them at including postage. When i had an online chat the customer service rep said the technical team were looking into it but didnt know when the problem would be fixed 

[tone-def]

I just revised my live listings and it fixed the issue for me. I didn't make any adjustments as the original price is correct in the draft but once saved it updated the listing to its correct original price. Had to wait about 5 mins for it to become visible though.

[a-tin-man]

Yes 3-5  mins for me but it did take me nearly an hour to relist every item.

It also removed the "+ 20% Vat will be applied"   to items that had bids on  so hopefully the listings will stay as they should....... hopefully 

[justanicebloke1]

Hi and thanks for the replies, one problem is that if you remove and then
relist items you will lose any 80% seller fees listings that you may have
been using such as myself who listed many items this way recently and they
all had the 20% problem added to them, is a nightmare as nobody will be
buying from me now and will assume its me that is hiking the prices

I have around 400 items listed which is small comparrd to many but its
going to be a LONG day i think to try and sort this out

[a-tin-man]

I havd updated the previous fix, you dont need to relist,  you only need to revise so your 80% off still applies. It took me nearly an hour revise mine but all have returned to their pre glitch price

[quayclothing]

Hi, despite two calls to eBay this is still happening. Sorry would you just explain how you solved it. Just relist? Or revise individually?

Thank you

Lou

[a-tin-man]

It was late last night and i should have used the word revise instead of relist.

You have to revise each item individually.  It does take upto 5 mins to update

[dixiehoof]

If you are effected there is a fix.

this has worked for many sellers.

Bulk edit " all your items in one go via the " Manage Active listings "

Just select edit all dont change anything and press submit all . It will take about 5-10 minutes for the listing to update after the edit but this should revert the price back to normal.