Technical issue

[nat_pol]

 Can not use mobile app since yesterday.  This message shows all the time. But google says ebay operates as normal. No issues on PC, just an android phone.

[kat@ebay]

Hi @nat_pol ,

Thank you for your post.

We have had some other users report this and a ticket is open with tech for getting that message about server being unavailable while accessing the app. Can you share what device you use, what operating system version you have and if it is the latest version of the eBay app?

Thank you,

Kat

[charliegrowslavender]

I'm having exactly the same issue - with my Google Pixel Pro 8, when trying the app here in the UK.  I've also tried clearing the cache for this app specifically and force stopped it, and there's been no difference.  This is at least day 3 of this issue.

I have also attempted to sign out of the app, but am met with another screen which reads "invalid access token, please try again"

What can I do? 

[nat_pol]

I reinstalled the app and it works. Thank you.

[kat@ebay]

Hi @charliegrowslavender ,

Thank you for your reply.

Can you see if uninstalling and reinstalling the app helps to resolve it for you?

Thank you,

Kat

[charliegrowslavender]

This has worked, thank you!

[amrkmr]

I've the same problem.. same message, also using the app on an Android phone.

[charliegrowslavender]

Try uninstalling and reinstalling the app.  It worked for the original engager as well as myself.