It sounds like you've checked eligibility for your listings and have experience setting up sale events, so this issue might indeed be technical. Here are a few things you could try:
1. Clear Cache and Cookies: Sometimes, browser cache can interfere with platform functions. Clearing cache and cookies might help resolve any temporary issues.
2. Switch Browsers or Devices: Try using a different browser or device to rule out any compatibility issues. If it works on another browser, the problem might be specific to the one you were initially using.
3. Check for Updates: Make sure your browser and any relevant software are up-to-date, as outdated versions can sometimes cause unexpected issues.
4. Contact Support: If none of the above work, it could be a system-wide issue. Reach out to the platform's support team and let them know about the problem and any troubleshooting steps you’ve tried.
Hopefully, one of these steps will help you get the sale discount added successfully. Let me know if any of these work for you!
