You will need to log out of this site first, and log into www.com
Then, ask eBay Customer Services there, link below, how long the verification process is going to take, and if there is anything else they presently require.
Contact CS here:
Contact eBay Customer Services this way, through their help pages.
https://www.ebay.com/help/home
Lines are open between 5 a.m. and 9 p.m. Pacific Time
@prw_57