Estimated delivery dates are a joke

These estimated delivery dates are becoming a pain in the backside 

 

Our shipping policy is 3-5 day courier with a 2 day dispatch time.. because if we select Royal Mail second class it shows buyers 2-3 day delivery (NOT HAPPENING)

 

Our estimated delivery date should be 7 days from purchase but as you can see below it's still showing 2-3 days.. eBay refuse to accept theres an issue.. this is happening on 30% of orders. 

 

I'm starting to think it's a tactic to get as many sellers below standard as possible so they can make more money. 

 

 

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Estimated delivery dates are a joke

wgwillia
Conversationalist

Not only delivery dates all of Ebay is a big joke.

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Estimated delivery dates are a joke

Royal Mail's worsening ability (or inclination) to deliver promptly is increasingly obvious.

 

I try to leave seller feedback ideally on the delivery day. This is so that sellers aren't left wondering. It might help them if they hope received feedback can get their money released sooner (I don't waste time distinguishing between seller types nor tracked/untracked items).

 

But these days it looks like I'm becoming lazy as my feedback's usually late, as items arrive 1, 2 or 3 days after the EDD window. But it's because delay is baked into RM's "new" system of delivering 2nd class post only on alternate weekdays, and they's stopped Saturday deliveries. There are also other delays, such as sorting offices possibly deliberately delaying certain post (as reported on the News and being discussed by a parliamentary committee).

 

eBay can and should please manage buyer expectations better. Happy customers keep shopping here. eBay could acknowledge RM's observable and recorded behaviour by, say, extending the last date in an EDD window. And/or make INR cases etc. openable a bit later, to allow for postal delays.

 

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