Appeal for eBay Account Suspension

[sairishmah0]

Hey eBay Community,

My account got suspended because eBay thinks I have multiple accounts, but the other accounts belong to my family members (younger brother, older brother, and mom). I can prove they're not mine by sending their passport copies or anything else needed. My appeal got denied without checking the evidence. Can someone please help me with this?

Thanks a lot!

[fotherbale]

I think it is likely that there is a different reason why your account got suspended - ebay happily allow members to hold more than one account in their own name, so that definitely isn't the reason.

[hettsville]

It's more likely to do with the negative feedback you received.

[vintique*violet]

I doubt it - I have seen worse... and why is it still showing at !00% feedback with a negative? 

[fotherbale]

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@vintique*violet wrote:

I doubt it - I have seen worse... and why is it still showing at !00% feedback with a negative? 

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Ditto, I doubt a single negative would be a problem especially from over a year ago - the feedback score won't include it as that only relates to feedback recieved within the preceding 12 months 😉

[kidmore_kats]

Unregistered business seller selling food items,dog treats and medication and more.

eBay may also exclude family members or anyone at the same address .

Feedback suggests that the OP may have been drop shipping from Amazon.

Allegedly 

[papso22]

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@vintique*violet wrote:

I doubt it - I have seen worse... and why is it still showing at !00% feedback with a negative? 

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Because the negative is outside the 12 months that percentages are calculated on.

The only feedback within 12 months is positive,  hence 100%.

I think they were suspended a year ago, or it could be that one of the family members triggered the suspension with their activities. 

Whichever, if it's permanent or 'indefinite' there is no overturning it.

[hettsville]

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@fotherbale wrote:

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@vintique*violet wrote:

I doubt it - I have seen worse... and why is it still showing at !00% feedback with a negative? 

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Ditto, I doubt a single negative would be a problem especially from over a year ago - the feedback score won't include it as that only relates to feedback recieved within the preceding 12 months 😉

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It wasn't just one negative there were 5 close together.

I agree with @papso22  that it's probably not a new suspension though.