Thanks, I have sent a new message to PayPal, hopefully they see my appeal and act upon it. Action fraud will be next move then if PayPal don’t help me. I have spoken to someone from eBay, and although they are behind me as I opened a case via PayPal their hands are tied apparently?!
Sadly I did the stupid thing of opening up a PayPal case shortly after purchasing, and before I received the photo (I have it now). PayPal closed case in their favour, so I’m pretty stuck and short of £500 🙁