potential fraud

[steve068steve]

Hi all, i have perfect feedback, a buyers that i sold a dvd audio disac  to has said it is badly scratched and wants to return, i said it left inperfect condition as ive listened tio  it many times, he said by definition by saying that then  it means its not in mint condition, the pictures are i believe not my item he wants to receive, even though i have told ebay via their fraud option i am still obliged to accept return at my cost and pay for the privelidge, i will probably not get my item i sold back ( the buyer in hindsight paid over the odds as a offer ), so i get the return they get refund im left with an item i cannot sell yet ebay still insist that is tough even though i have told them before the item is coming back its incorrect. So when i receive it back and tell ebay its not the same item will they actually do anything

Any ideas in principle 

[tsmgmd]

I think you knew the answer before making your post.

If you advertise something as in mint condition then that means just one slight scratch no matter how minimal makes it not as described.

And as eBay cannot overide UK trading law you need to send your buyer a prepaid label for the items return and upon receipt refund your buyer in full.

Regarding contacting eBay you have accused a buyer of fraudulent activity before the buyer has even had chance to return the item.