having difficulty using the second chance procedure, winning bidder didn't pay

[davecullen6]

I am having difficulty with the second chance procedure, winning bidder didnt pay and has not responded to two communications, i have offered it to second highest bidder, does this cancel the original transaction, it is unclear to me, thanks

[pixiesen2012 · Accepted solution]

you need to complete a non payment case against the first buyer BEFORE offering as a second chance

go to the Resolution Centre and open a non payment case once 48 hours have past

[davecullen6 · Accepted solution]

thank you, much more helpful

[john1297576]

As opening an unpaid case gives buyer 4 more days to pay so it was rather foolish to Offer for sale to someone else.Two buyers one item two lots of selling fees.

[davecullen6]

thanks for reply, pity the buyer wouldn't honour his obligations and simply pay!

[vijorey]

No, it doesn't cancel the first one out and as it stands at the moment, you could have possibly 2 buyers to pay for one item! You have no idea why they never paid and are fully entitled to pay now

you could be heading for a predicament that could have been easily avoided had you followed the correct procedure...